CANCELLATION, REFUND & BOOKING POLICY at OxyZone Sligo

• Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. We understand that sometimes schedule adjustments are necessary.  Therefore, we respectfully request at least 24 hours’ notice for cancellations or rescheduling of appointments.
• Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive appointments.
• All bookings must be secured with a deposit payment of 40 euro. Payment link will be sent to you after your booking. Your session will be confirmed after receiving payment. Please note payment must be done the same day you receive the link.
• Any appointment missed, late cancelled, or changed without 24 hours notice will result in a lost booking deposit. And all other future bookings will require full payment in advance.
• If you are 15 minutes or more late, we can offer you a shortened service so the next client’s treatment is not affected. Alternatively, we will gladly reschedule you but we will have to charge you for the missed service.

You can cancel or reschedule an appointment by emailing us at oxysligo@gmail.com ,texting or calling 0892534130, or using your booking link.

 

THANK YOU FOR YOUR COOPERATION

Anna and Barbara

oxyzonesligo.ie